Returns & Exchanges
At Hammersmith, we stand behind the quality of our home essentials and offer a 30-day window for returns on all unused items in their original packaging. We strive to make your return process as seamless as your home renovation projects.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the items in their original boxes, ensuring all hardware and assembly manuals are included to avoid restocking fees.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing