Frequently Asked Questions
Everything you need to know about Hammersmith home essentials.
What materials are used in Hammersmith furniture?
We pride ourselves on using sustainably sourced hardwoods, premium metals, and high-quality upholstery fabrics designed for durability and comfort in any home environment.
How much does shipping cost for large furniture items?
Standard shipping is free on all orders over $500. For smaller items, a flat rate is calculated at checkout based on your delivery location.
What is your return policy for home decor?
We offer a 30-day return policy on most items. Products must be in their original condition and packaging. Please note that custom-made furniture is non-refundable.
Do you offer assembly services?
Yes, we offer 'White Glove Delivery' for an additional fee, which includes professional assembly in your room of choice and removal of all packaging materials.
How can I track my order status?
Once your order ships, you will receive a confirmation email with a tracking link. You can also monitor your delivery status through the 'My Orders' section on our website.
Are Hammersmith products covered by a warranty?
All our furniture pieces come with a 2-year limited warranty covering manufacturing defects and structural integrity to ensure your peace of mind.